Administration

at Estero Fire Rescue

Human Resources

Linda Conway has been employed with Estero Fire Rescue since April of 1998. Beginning her tenure with EFR as the Administrative Assistant to the Fire Chief and currently specializing in the human resource area as the Human Resource Coordinator.

The Human Resource department is responsible for managing all phases of human resources activity.  Essential to all components of EFR, HR responsibilities include orientation, pre-employment checks, maintaining personnel transactions, personal medical files, employee statistics, insurance services, benefit program management, training in human resource related issues, and addressing inquiries to all EFR policies, procedures and programs.  The HR department is the repository for all EFR Standard Operating Procedures and Guidelines.           

Information Technology

The Information Technology department is responsible for a comprehensive range of technology for Estero Fire Rescue (EFR). LuAnn Delo is the Information Technology Administrator for Estero Fire Rescue.

LuAnn was employed by EFR in March of 2000 after serving almost 13 years with Bonita Springs Fire Rescue.  She was originally hired as System Administrator and moved to Information Technology Administrator in June 2006.
 
LuAnn is responsible for a wide range of technology for Estero Fire Rescue.   She manages projects providing computer network security and support, workstation help desk support, telephony communications, along with researching and evaluating future technology needs for EFR, and assures all equipment is maintained and functional.
 
In addition she prepares, manages and maintains annual budgetary needs, creates and reviews policies and procedures as it relates to EFR’s information technology infrastructure.
 
As an active member of the Florida Association of Public Information Officers Deployment Team, LuAnn, Information Technology Specialist, ensures that the Public Information Officer(s) Tactical Packages, (TacPacs) are functional and equipped with communications equipment to be used by team members deployed in disaster situations.

Information Technology (IT) manages the overall computer network and related software. IT provides computer network security, workstation help desk support, and video and telephonic communications. EFR uses the comprehensive Firehouse Software system in addition to other specialized programs. Coupled with researching and evaluating future technological needs, IT assures all EFR equipment is maintained and functional.